Customer Comments


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Excellent Service

Mar 02, 2017 by Jackie Loveridge

Service Provided: System flushing 

I was very impressed by the service provided. Came at time stated and talked me through the process. Spencer was very nice and you felt confident with what he was doing and not being ripped off. I would highly recommend this company.


Dec 15, 2016 by Neale

Service Provided: Boiler repair 

Mr Atkinson arrived at exactly the time agreed, knew precisely what the problem was, and fixed it within 30 minutes, making sure it was actually working! He gave no hard sale for anything else, even commenting our Baxi boiler had years more to go. It was so great he could come when it was convenient to me and he was a very nice man to meet.


Nov 11, 2016 by Mrs Little

Service Provided: Boiler repair 

Highly recommend Spence,came out & mended my boiler in under 24hrs after waiting 72hrs for Swale to even come & look!!will definitely be using you in the future.


Excellent

Nov 08, 2016 by Sandra kelly

Service Provided: Boiler service 

I chose this company from the “net” , local advertising mag. Spencer diagnosed problem with boiler and came back the next day to replace the diverter valve, and service the boiler and central heating. I will definitely use him again. Excellent service all round and at a very reasonable price. Very pleased customer


Superb !

Oct 14, 2016 by Sean

Service Provided: Boiler repair 

Called upon Spencer after having a nasty experience with another engineer who didn’t diagnose fault properly and was too intent on me buying a completely new boiler ! Spencer arrived on time and got to the bottom of the problem in next to no time at all! I can’t praise him high enough – his professionalism I’m sure would be hard to match ! Would recommend without hesitation. Thanks again


Fantastic water purifirer gets rid of calcium deposits and much more

Aug 14, 2016 by Ruddle

Service Provided: PExcellent 

Omg my water quality was so bad , chalky , unable to drink ,until Atkinson boiler care , who has serviced my family boiler for years , advised me (after I sought his advise ) to install a inline filter , Aquabiin filter ! which unlike many other water filters on the market has no chemicals ( which was really important to me as I wanted to be able to drink purified water )
On installation I have been so amazed at the quality of my water after only a few days , my water is clear of chalk, and the calcium deposits that I would normally see when even just pouring a glas of water . In all I would highly recommend this company and product .


Fantastic water purifirer gets rid of calcium deposits and much more

Aug 14, 2016 by Ruddle

Service Provided: PExcellent 

Omg my water quality was so bad , chalky , unable to drink ,until Atkinson boiler care , who has serviced my family boiler for years , advised me (after I sought his advise ) to install a inline filter , Aquabiin filter ! which unlike many other water filters on the market has no chemicals ( which was really important to me as I wanted to be able to drink purified water )
On installation I have been so amazed at the quality of my water after only a few days , my water is clear of chalk, and the calcium deposits that I would normally see when even just pouring a glas of water . In all I would highly recommend this company and product .


Proffesional and highly recommend

Jun 14, 2016 by Craig Allen

Service Provided: Boiler repair 

Firstly this was the second quote for my leaking boiler a very stressfull time. The first quote by another engineer stated we required a new boiler without even assesing the boiler properly or considering a alternative. Thankfully Spencer was proffesional and on full assessment discovered a repair in the form of a replacement part was required. This saved my family massive amounts of time,money and stress and has secured repeat business in the future. I highly recommend the service we recieved and wish the business the best in the future


Boiler Installation

May 24, 2016 by Ian C-B

Service Provided: Installation & Services 

I have used Atkinson Heating for a number of years to service and install boilers for my rental properties. The service Spencer provides is first class.


repair boiler

May 23, 2016 by David Ruddle

Service Provided: Fixed boiler 

One of my rented properties lost all heating and hot water, I called Spencer who came out the same day, he sourced the problem and then liaised directly with the tenant to ensure the issue was resolved quickly and at their convenience. very happy with the service as usual.


New Boiler

May 20, 2016 by David Ruddle

Service Provided: New Boiler fitted 

Our boiler needed replacing, we have used Spencer for some number of years, we called him out. he turned up at the agreed time and date, quoted then installed the boiler, no mess, no fuss. he took the time to explain how it works, reset the room thermostat.
He is always friendly, (My heating bills have also now reduced as a result)


No heating

Feb 17, 2016 by Nicola Farr

Service Provided: New valve 

Brilliant service would highly recommend to everyone. Came out to detect the problem at 9am and fixed up and running by 1pm the next day.


Most excellent!

Nov 26, 2015 by Russ & Eileen

Service Provided: Baxi repair 

Spencer is unique. He repaired our Baxi, while talking and problem solving with another client on the phone! Great job, no fuss. Extremely knowledgable, neat and fast. Fully recommended!


Annual Service

Sep 28, 2015 by Mark Hampshire

Service Provided: Annual service 

Excellent service,very punctual,no messing about,got the service done quickly and cleaned up any mess,very pleasant to talk to,had a good chat and laugh.Definitely will use Spence again.


Boiler repair

Aug 26, 2015 by david

Service Provided: Repaired leaking boiler 

I have used Atkinson heating for nine years for my rental and personal property, the quoted price is always adhered to, the time frame given is always punctual and I have no hesitation in giving future recommendations a thoroughly first class service.


Annual service

Aug 11, 2015 by Mrs Clarke

Service Provided: Service 

Great service great company what more can l say.


Boiler

Aug 11, 2015 by Mrs Clarke

Service Provided: Service 

Fantastic company to deal with.Nothing is to much trouble.Thanks Spencer would recommend you anytime.


Service

Aug 11, 2015 by Mrs clarke

Service Provided: Service 

Have had my boiler serviced by Spencer ever since he installed it 4 years ago.l can only say is what an amazing company to deal with l would recommend them all the time.Thankyou from this O.A.P.


Mar 03, 2015 by Grant A Gill

Service Provided: Emmergency Repairs 

Amazing service with a wonderfulservice engineer who sorted my flooding drama real quick and a reasonable price. Many Thanks


Feb 08, 2015 by J piper

Service Provided: Service 

Have had my boiler serviced for the last two years great job great price


Boiler breakdown!

Jan 15, 2015 by Georgina

Service Provided: Perfect. 

Boiler broke down just before Christmas. Spencer came out the next day after speaking with him. Repaired it there and then, no hassle, and no major costs involved!


boiler install

Jan 15, 2015 by Rachel

Service Provided: Excellent 

Atkinson heating and maintenance fitted a new boiler for us very efficient and professional ,would definitely recommend and was happy with the service and price thanks again!


Dec 09, 2014 by Debbie Mercer

Service Provided: New boiler 

Turned up when they said they would, explained everything and just got on with the job! Wouldn’t hesitate to recommend. Thank you.


Another happy customer

Dec 04, 2014 by Kellie Carney

Service Provided: New boiler 

We went to Atkinson heating based on a recommendation and they certainly didn’t disappoint. Punctual, professional, friendly team. We highly recommend them. Thanks for all your hard work, our house is toastie warm now!


Excellent Service

Nov 20, 2014 by Michael Dillon

Service Provided: Boiler Service 

Came and fixed my boiler with a professionalism that is rarely seen! They knew exactly what was wrong and fixed it promptly and with great satisfaction.


Nov 17, 2014 by Paul Farinella

Service Provided: New Boiler 

I could say everything has worked out fine,which it has,I could say that the engineers were polite,respectful,clean and knew what they were doing..which they we’re & did…but the question is…would we recommend “Atkinson Heating”to family and friends and the answer is “YES”! Paul&Kelly


New Central Heating System

Nov 16, 2014 by James

Service Provided: New Boiler, Hot Water Tank, Pump, 3 Way Valve, Controller, Room & Tank Thermostats plus new valves on all 10 radiators. 

New Boiler, Hot Water Tank, Pump, 3 Way Valve, Controller, Room & Tank Thermostats plus new valves on all 10 radiators.
Atkinson Heating & Maintenance (Spencer & Craig) did it all in just over two days!
Three things matter to us when it comes to employing a contractor to work on our home (and not necessarily in the order below):
1.Professionalism
This includes, but is not limited to courtesy, cleanliness and ability. They were excellent on all three accounts.

2.Price
The price was exactly as Spencer had quoted (even though he did a couple of other things which he said needed doing when he came across them!!).

3.Attitude to post installation problems
It is unusual for installations not to have some teething troubles and we had a couple – Atkinson Heating & Maintenance responded very professionally without any quibble and resolved both items.

Atkinson Heating & Maintenance scored 10 out of 10 on all three of the above!
Finally, would we highly recommend Atkinson Heating & Maintenance – Definitely!


No heating – no hot water

Nov 07, 2014 by Deb

Service Provided: Replaced pump and valve 

Turned up punctually. Identified problem. Sorted problem. Very efficient indeed. Had some questions. Dealt with them professionally! Excellent all round


New boiler

Oct 22, 2014 by Chris long

Service Provided: Installation of new boiler 

No hot water or heating, packed up just as I got in with the kids, rang spencer and he was out within the hour, done a temporary repair then returned 3 days later and installed our new boiler, no fuss, no mess, the only thing they left behind was a new boiler and a clean warm happy family


Boiler repair

Oct 08, 2014 by Trudi

Service Provided: Boiler repair 

Prompt service with a quick attendance. Very honest about price of the parts. Makes a refreshing change!!


Happy with new Boiler

Oct 07, 2014 by Steven Jones

Service Provided: Boiler installation 

Really please had new Boiler installed by Atkinson Heating & Maintenance Ltd they where very clear at the start with price and the customer service was excellent Many thanks.


service

Oct 07, 2014 by Lee Minall

Service Provided: Boiler service 

Used Atkinson heat for 3 years now never any complaints always very professional, goes above and beyond every time iv needed help.


Central Heating

Oct 07, 2014 by Veriche Lewis

Service Provided: Power flush 

Radiators would not warm up quickly or go to full heat called in Atkinson Heating and they provided the solution a quick power flush to clean the system can safely say alls working better than ever. cheap and cost effective answer many thanks. Spencer


Atkinson Heating & Maintenance Ltd 01634 366435 16, Boston Gardens Gillingham kent, me1ME8 0DL 96ay United Kingdom 5.0 5.0 33 33 I was very impressed by the service provided. Came at time stated and talked me through the process. Spencer was very nice and you felt confident with what he was doing and not b